Privacy Policy

We collect only the information reasonably needed to arrange a
Tomorrowland transfer or respond to an enquiry.

• Your name, email address and telephone number.
• Pickup address, destination, date and requested time.
• Passenger, luggage, flight or train information where relevant.
• Messages sent through our website, email or customer service.
• Basic technical information such as IP address, browser and device type.

We may also use limited information to protect our website, prevent
fraud, comply with legal duties and maintain business records.

Our processing is based on the performance of your booking, our legal
obligations, our legitimate business interests or your consent where
consent is required.

We do not sell your personal information.

Information may be shared only when necessary with:

• The chauffeur or transport partner assigned to your journey.
• Payment processors such as Stripe.
• Website, hosting, email or booking-system providers.
• Public authorities where disclosure is legally required.

We retain personal information only for as long as reasonably needed
to provide the service, handle disputes and comply with accounting,
tax or legal requirements.

Appropriate technical and organisational measures are used to protect
information against unauthorised access, alteration, loss or misuse.

No online system can be guaranteed completely secure. Customers should
therefore avoid sending confidential information through ordinary email.

Our website may use essential cookies required for security, booking,
language preferences and normal website operation.

Optional analytics or marketing cookies should be used only where
permitted and, when required, after the visitor has given consent.

You can refuse optional cookies through the cookie banner or your
browser settings. Essential cookies may still be necessary for certain
website functions.

Depending on the circumstances, European data-protection law may give
you the right to:

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion or restriction of certain information.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data-protection authority.

We may need to verify your identity before responding to a privacy
request.